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The Otter is located in Zurich's charming old town amidst popular bars and specialist shops. A rarity in hotels, guests of the Otter are greeted with the informal "du" ("you") upon arrival, and the staff introduces themselves by their first names adding more to the casual and friendly atmosphere out here. The hotel has 17 rooms, all of which contain a telephone, TV and refrigerator. Communal showers and toilets are located on each floor. All in all, a comfortable stay out here.